Frequently Asked Questions

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Can alcohol be consumed within the vehicle?

 Yes, by anyone 21 years old or older.

Is smoking allowed inside your vehicles?

 No, smoking is not allowed inside the vehicles. We must respect all following bookings and reservations to ensure that their limo is clean and fresh.

Can we extend our service beyond the previously agreed upon end time?

 Yes, if there are no conflicting reservations and the chauffeur agrees to extend the overall reservation time. Each additional hour past the contracted agreement will be billed at the previously agreed upon hourly rate (to include gratuity) and collected up front.  Extended time will be calculated in hour terms only. Partial payment for partial hours is not acceptable. 

Do you require a deposit?

 A $100 CREDIT CARD deposit will be charged upon reservation for limo rental outside of 30 days. Within 30 days of reservation the full amount must be paid. 

Will my deposit be credited to my overall balance of service?

Yes.  Any amounts paid as a deposit in advance will be applied to your overall balance.

What is your cancellation policy?

 In the event of a cancellation within 30 days of your reservation date, NO refund will be given and the FULL AMOUNT will be charged to your credit card. If cancellation is before 30 days, the $100 deposit will not be returned. 

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Is the gratuity included?

 Gratuity is NOT included in the quoted price. It is customary to tip an additional 20% to the driver for their expert and professional services.

Are you licensed and insured?

Yes.  We hold a business license through the secretary of state as well as maintaining a commercial insurance policy.  All of our vehicles are "For Hire" which requires a higher standard than those who insure their vehicles through a personal policy.